Privacy Policy & Cookie Information

The How Osteopathic Clinic takes your privacy very seriously and will only use your personal information to administer your account.  We do not and never will sell, rent or trade email lists or contact details with other companies, businesses or individuals for marketing purposes or profit.

However, in order for various elements of this website to work as they should, some information is collected. The below text explains what information is collected by the How Clinic website, how it is used and how we comply with the General Data Protection Regulation.


This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

The Cookies used on this website:

There are different types of cookies used on this website:
Strictly necessary cookies: These cookies enable services you have specifically asked for.  They are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

Performance cookies: These cookies collect anonymous information on the pages visited.  By using the Website, you agree that the How Clinic website can place these types of cookies on your device.  These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies: These cookies remember choices you make to improve your experience.  These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. By using the Website, you agree that the How Clinic can place these types of cookies on your device.

Third party cookies: These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we are unable to  access these cookies, nor can the third parties access the data in cookies used on our site. For example, if you choose to ‘share’ content through Twitter or other social networks, or if you sign up to my newsletter, you might be sent cookies from these websites. I don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

Information Collected by 3rd party plugins.

Some of the  plugins used on the How Clinic website, track your site visits and record information about your visit.These are listed and described below.  If you need more information on this then please contact me at

Google Analytics

The How Clinic uses Google Analytics to track visitors on this site. Google Analytics uses cookies to collect this data.In order to be compliant with the new regulation Google included a data processing amendment.
The data collected by the How Clinic website will be processed anonymously and “Data sharing” is disabled.  We don’t use other Google services in combination with Google Analytics cookies.

Anti-Spam Protection.

The How Clinic uses an Anti-Spam plugin. The plugin records the name and email address you provide when you leave a comment. It will also record the comment you make & the time you make it.
All comments are moderated by the How Clinic before they are published on the website and will not publish a comment that we believe contains information that could be personal or sensitive to you. However please do think before you post a comment and ensure that you only include information that you would be happy to have made public.  Should you wish the How Clinic to delete any comments that you have made on the site then please contact us at

Website Security

In addition to the Anti-Spam plugin the How Clinic also uses a website security plugin.   The plugin collects your IP address, location, the time you visit the website and the browser you used to access the site. The information is stored within the website’s database and log files. The information is anonymous and is not used for any other purpose than to ensure that the website remains secure. Some of the information is sent anonymously to the creators of the plugin so that they can ensure that their plugin remains up-to-date and secure.  This information does not reveal any personal data.

The GDPR and your Information.

On the 25t of May 2018 the GDPR (General Data Protection Regulation) replaces the current Data Protection Act of 1995 Data Protection Directive (Directive 95/46/EC). The GDPR was proposed by the European Commission and is designed to strengthen data protection for people in the European Union (EU). It also addresses the export of personal data outside the EU.

The new regulations give individuals greater rights over information that is collected about them. If you are interested in knowing more about your rights under the GDPR then the Information Comissionors Office (ICO) website explains all about the GDPR. You can access the ICO guide to the GDPR by clicking on the following link – Guide to the GDPR

As a brief summary, the GDPR gives individuals new and enhanced rights over their personal data. Some of the rights highlighted in the regulation are:

Explicit consent: Data subjects (you) must be informed about how their personal data will be processed. Organizations must make it as easy for data subjects to withdraw their consent as it is to grant it.

Right to access: At any point in time, the data subject (you) can ask the controller (me) what personal data is being stored or retained about him/her.

Right to be forgotten: The data subject can request the controller to remove their personal information from the controller’s systems.

If you have any concerns, queries or would like to see what information I may have collected from you then you can contact the How Clinic by email at

If you would like to request a copy of your personal data then please contact the How Clinic directly. To gain a copy of any data held on this website please complete the form below. Please note that this form only holds information pertinent to your visit to this website – for any other data requests please contact the How Clinic by email at